Shipping and Return Policy
At BharatMart, we are committed to delivering your order with excellent service and promptness. Shipping costs may vary depending on the destination and weight of the products. We may also offer free shipping on certain orders, which will be reflected during checkout.
Processing Time
- All orders are processed within 2-3 business days.
- All orders are shipping within the time frame of 3-10 working days. Estimated Shipping is available on each product page. Users can access it by putting their delivery pincode.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional transit days for delivery.
- If there is a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays may occur due to peak seasons or unforeseen circumstances.
- Free shipping may be offered for select orders, which will be indicated at checkout.
Shipment Confirmation & Order Tracking
- Once your order is shipped, you will receive a shipment confirmation email with a tracking number.
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- BharatMart is not responsible for any customs and taxes applied to your order.
- All fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.
Damages
- BharatMart is not liable for any products damaged or lost during shipping.
- If you receive a damaged order, please contact us immediately to file a claim.
- Save all packaging materials and damaged goods to assist in the claims process.
Return Policy
We offer a 7-day return policy from the date you receive your order.
Return Eligibility
- The item must be unused and in the same condition as received.
- It must be in the original packaging.
- Certain items are non-returnable, please check the product page if the product is non-returnable before placing the order. It will be mentioned. If you fail to do so you can Contact us to verify if your product is eligible for return.
Return Process
To initiate a return, please email us at support@bharatmart.com with:
- Order Number
- Details of the product you wish to return
We will provide instructions on how to return your item. We do not offer exchanges.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will be applied to your original method of payment within 3 working days.
Contact Information
If you have any questions about our Shipping and Return Policy, please contact us:
📧 Email: support@bharatmart.com
📞 Call: 7021980307