Refund Policy
Thank you for shopping at BharatMart. Your satisfaction is important to us. Please read our Refund Policy carefully before making a purchase.
1. General Information
We understand that sometimes purchases may not meet your expectations. If you are not completely satisfied with your order, you may be eligible for a refund under the conditions outlined below.
2. Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- The refund request must be made within 7 days of receiving the product.
- The product must be unused and in the same condition as received.
- The product must be returned in its original packaging.
3. Manual Refund Processing
Refunds are manually processed by our team. To initiate a refund, please follow these steps:
- Email us at support@bharatmart.com with:
- Your Order Number
- A description of the reason for the refund
- Attach supporting evidence (e.g., photos of the product, receipts).
4. Claim Processing
- All refund claims will be reviewed by our team.
- If we require additional information, we will contact you.
- Once your refund is approved, we will process it and notify you via email.
- The claims will be process from our end within 7 days working days.
- Refunds will be credited to the original payment method within 3 working days.
5. Non-Refundable Items
Some items are non-refundable, including:
- Gift cards
- Items on sale or clearance
6. Changes to the Refund Policy
BharatMart reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
7. Contact Information
If you have any questions about our Refund Policy, please contact us:
📧 Email: support@bharatmart.com
📞 Call: 7021980307